AutoYu
Automotive accessories — D2C retail · Ghaziabad (Delhi NCR), India
A D2C car-accessories brand running Meta ad leads, WhatsApp conversations, instant quotes and live stock in one pipeline.
The challenge
- Enquiries for dash cams, LED headlights and in-car tech arrived from Meta ads, Instagram and WhatsApp — each in a different place, with no record of which ad produced which buyer.
- Fitment and compatibility questions dominated pre-sale chat, but answers and quotes were typed by hand with no view of what was actually in stock.
- Follow-ups depended on individuals remembering; enquiries that went quiet were simply lost.
How AutoYu runs it on AionCRM
Every channel lands in one inbox
Meta click-to-WhatsApp ads flow straight into Lead Central with the ad that produced them attached. Organic WhatsApp messages and web enquiries land in the same queue, so nothing lives in a personal phone.
AI turns conversations into pipeline
Incoming messages are analysed automatically — buyer intent, product interest, contact details — and become structured leads assigned to the right salesperson, with ad-level attribution for every Meta lead.
Quote on WhatsApp, with stock in view
Quotes are built against live product inventory and sent to the buyer as a WhatsApp document link — the customer taps and views the PDF, no login, no email round-trip.
Pipeline to delivery
Deals move through a visible pipeline from first message to dispatch, so the team sees conversion by ad, product line and salesperson instead of guessing.
Run your pipeline the same way
See how AionCRM fits your team — a personalized walkthrough takes 30 minutes.